Technician inspecting a residential garage door

Garage door problems

Start With What the Door Is Doing

Choose the symptom that matches your door. Each guide covers likely causes, safe checks, warning signs, and the repair service most likely to help.

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Garage Door Will Not Open

A door that will not open may have lost power, disconnected controls, a broken spring, a damaged cable, or a binding track. The opener should not be used to force a heavy or uneven door.

Read the symptom guide

Garage Door Will Not Close

A door that starts down and reverses often points to photo-eye alignment, an obstruction, excess resistance, or incorrect opener limits. A crooked or binding door may have cable or track damage.

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Crooked or Uneven Garage Door

A door that rises unevenly, hangs lower on one side, or jams partway can come off its tracks quickly. Cable tension, drums, rollers, tracks, and spring balance all need to be checked together.

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Noisy Garage Door

A change in sound often appears before a moving part fails. The type and location of the noise can point to dry rollers, loose hardware, track contact, spring wear, or opener drive problems.

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Garage Door Opener Hums but Does Not Move

A humming opener may have a failed capacitor, gear, sprocket, trolley, or motor component. It may also be trying to lift a door made too heavy by a broken spring or binding hardware.

Read the symptom guide

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