Stop using the opener
Each cycle drags the rollers over the bent spot and makes the damage worse.

Track repair
A bent or loose track makes the door grind, shake, bind, or ride out of the rollers. We straighten or replace the section, re-anchor the brackets, and align both sides so the door runs true.
Jobs are served from our Santa Clara or Capitola shop. Santa Clara covers the South Bay, and Capitola covers Santa Cruz County.
Before we arrive
The track carries the door's weight through the rollers. Forcing it with a mallet or pliers while the door is open can let the door twist out of the rail.
Each cycle drags the rollers over the bent spot and makes the damage worse.
A closed door puts the least load on the upper track and the brackets.
Move bikes, shelves, and storage away from the tracks so we can reach both sides.
The repair
We check the vertical tracks, the curves, and the horizontal run on both sides, then straighten or replace the damaged section and tighten the brackets into solid framing.
Both sides are set parallel and plumb so the door travels straight and the rollers stay seated. If a roller or hinge was damaged along with the track, we show you and price it first.

How it works
You get a price after we see the tracks, brackets, and rollers, before any section comes off the wall.
01
We check both tracks top to bottom, every bracket, and the rollers riding in them.
02
Small bends get straightened. Creased or twisted sections get replaced.
03
We set the tracks plumb and parallel, check the door's balance, and run it with the opener.
Where tracks fail
The low vertical track takes the bumps, and the brackets above work loose over time. We check both on every visit.

Car bumpers, bikes, and storage hit the bottom of the track. A small dent there catches the bottom roller on every cycle.

Vibration loosens the bolts that hold the curve and the horizontal track. The rail drifts out of line and the door starts to bind.
Which shop
Call (408) 290-5673 for South Bay jobs from 1659 Scott Blvd #130. Call (831) 282-8312 for Santa Cruz County from 1500 41st Ave.
South Bay shop
1659 Scott Blvd #130, Santa Clara, CA 95050
Covers Santa Clara, San Jose, Sunnyvale, Cupertino, Mountain View, Los Altos, and Campbell.
Call Santa Clara (408) 290-5673Santa Cruz County shop
1500 41st Ave, Capitola, CA 95010
Covers Capitola, Santa Cruz, Soquel, Scotts Valley, Aptos, Watsonville, and Ben Lomond.
Call Capitola (831) 282-8312Related work
Tracks, rollers, and cables wear together. These repairs often come up on the same visit.
Questions
How to tell the track is the problem, what bends it, and when a section gets replaced instead of straightened.
The door scrapes or catches at the same spot every time, shakes as it passes one area, or shows a gap between a roller and the rail. You may also see a dent, a kink, or a bracket pulling off the wall.
Often, when the bend is small and the rail can still run true. A creased, twisted, or torn section gets replaced. You hear which one before we start.
A car or bike bumping the vertical track, storage leaning on it, loose brackets letting the rail drift, or a door that kept running after it jammed.
Off-track repair is for a door that has already come out of the rail. Track repair fixes the rail before it gets that far. If the door is hanging crooked now, stop using it and call.
Off-track repairNo. Grease inside the track collects dirt and makes the rollers slide instead of roll. Wipe the track clean and lubricate the roller bearings and hinges instead.
Same-day when the schedule and parts allow. Call (408) 290-5673 for the South Bay. Santa Cruz County goes to Capitola at (831) 282-8312.
Yes. We repair tracks on commercial sectional and roll-up doors for shops, offices, and warehouses, where forklifts and delivery vans are the usual cause.
Get a Quote
Leave your name and number and we will call you back, or call Santa Clara or Capitola directly.
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
(408) 290-5673Capitola
1500 41st Ave, Capitola, CA 95010
(831) 282-8312Call a shop
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
Call Santa Clara (408) 290-5673Capitola
1500 41st Ave, Capitola, CA 95010
Call Capitola (831) 282-8312