A loud snap
A spring can make a sharp noise when it breaks. The door may become difficult or impossible to lift afterward.

Spring repair
A loud snap, heavy door, or visible gap in the spring can indicate a failure. We replace matched spring pairs, inspect the cables, and balance and test the door.
Jobs are served from our Santa Clara or Capitola shop. Santa Clara covers the South Bay, and Capitola covers Santa Cruz County.
The job
Garage door springs counterbalance the weight of the door so it can open and close safely. We replace broken springs, inspect the cables, and balance and test the door before we leave.

Signs
A spring problem can change how the door sounds, feels, and moves. These are some of the most common warning signs.
A spring can make a sharp noise when it breaks. The door may become difficult or impossible to lift afterward.
Garage door springs counterbalance the weight of the door. If the door feels unusually heavy, stop operating it and schedule an inspection.
A door that rises only a few inches may have lost spring support. Repeatedly running the opener can add strain to the motor.
On a torsion system the break is visible: a clean gap in the coil on the shaft. Do not touch it.
Worn springs can make the opener carry too much weight. We check door balance before diagnosing the motor.
A crooked door may involve a spring, cable, roller, or track problem. Stop the opener and leave the door in place.
Repair decisions
We match the spring system to the door and inspect the related lift hardware before providing the repair price.
Spring replacement is usually sufficient when the door, tracks, cables, drums, and bearings remain serviceable. Frayed cables, damaged drums, seized bearings, or an incorrectly matched spring system may require related work so the door can be balanced and tested safely.
Spring types
We identify the spring system, install the correct matched springs for the door, and balance the system before we leave.

These sit on a shaft above the door. Most homes we see in Santa Clara, San Jose, and Capitola use this setup. When one breaks you can often see the gap in the coil. We wind the new pair to the door weight and check the drums and cables on the same visit.

These run along the horizontal tracks, one on each side. Older doors and some one-car openings still use them. A broken extension spring can let the door drop hard. We replace both sides and confirm the safety cables are in place.
How it works
Spring replacement should be handled by a trained technician. We inspect the system, replace the damaged springs, and test the door for proper operation.
01
We inspect both springs, the shaft or tracks, drums, cables, and door balance. You approve the price before replacement begins.
02
We install the correct matched springs for the door and set the tension so both sides lift evenly.
03
We run complete open-and-close cycles, verify smooth travel, and confirm the opener is no longer carrying excess load.

Safety
The spring is under high tension even after it fails. A door that feels stuck can drop once the last bit of lift gives out.
Service areas
Choose the location that serves your area for garage door spring repair.
South Bay shop
1659 Scott Blvd #130, Santa Clara, CA 95050
Covers Santa Clara, San Jose, Sunnyvale, Cupertino, Mountain View, Los Altos, and Campbell.
Call Santa Clara (408) 290-5673Santa Cruz County shop
1500 41st Ave, Capitola, CA 95010
Covers Capitola, Santa Cruz, Scotts Valley, and Aptos.
Call Capitola (831) 282-8312Related work
A spring failure can affect cables, drums, rollers, and opener operation. We inspect the related hardware and explain any additional repair before work begins.
Google Reviews
A Google review that specifically mentions torsion spring and cable repair.
Our garage door's torsion rod broke and one of the wires snapped leaving our garage door stuck and unmoveable. We called our previous garage door repair company. When there was no response in 24 hours, we called WeDo Garage Doors. We called in the morning and Ben came to the home in 1 hour. He was knowledgeable, hard working, and cleaned up after the job. Our garage door now runs very smoothly and much more quietly than in the past. They are now my goto garage care company.
Lily Lee
Google review
Questions
Answers about broken springs, matched replacement pairs, safety, pricing, and local service.
A loud snap is the usual first sign. After that the door feels very heavy, opens a few inches and drops, or the opener sounds like it is straining. On a torsion door you may see a visible gap in the spring above the opening. Stop using the opener and call us.
Yes. Springs work as a pair and wear at a similar rate. Replacing both helps keep the door balanced. We also check the drums, cables, and door travel.
Torsion springs sit on a shaft above the door. Extension springs run beside the horizontal tracks. We service both systems and install springs matched to the door.
Do not continue operating the door. A door with a broken spring can be extremely heavy and may move unexpectedly. Keep the opening clear and call for service.
Same-day spring repair is often available when the schedule allows. Call Santa Clara at (408) 290-5673 for service across the South Bay.
Yes. San Jose, Sunnyvale, Cupertino, Mountain View, Los Altos, and Campbell go to Santa Clara at (408) 290-5673. Capitola, Santa Cruz, Scotts Valley, and Aptos go to Capitola at (831) 282-8312.
Worn springs provide less lift, which puts extra strain on the opener. We check door balance before recommending opener repair or replacement.
Cost depends on the spring system, door, and condition of the related hardware. We inspect the system and provide a price before work begins.
Yes. We inspect the cables, drums, and door travel during spring replacement. If another part needs attention, we explain it before completing additional work.
Cable repairGet a Quote
Leave your name and number and we will call you back, or call Santa Clara or Capitola directly.
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
(408) 290-5673Capitola
1500 41st Ave, Capitola, CA 95010
(831) 282-8312Call a shop
Santa Clara
1659 Scott Blvd #130, Santa Clara, CA 95050
Call Santa Clara (408) 290-5673Capitola
1500 41st Ave, Capitola, CA 95010
Call Capitola (831) 282-8312